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HomeNewsCodeRED: The Future of Emergency Notifications

CodeRED: The Future of Emergency Notifications

FOR IMMEDIATE RELEASE

Are you registered?

CodeRED is an advanced emergency notification service provided in DeWitt County. Registration is required to receive alerts. CodeRED enables state and local agencies to send geo-targeted, time-sensitive information to those who are registered. Notifications may be issued through email, SMS, voice calls, mobile app push notifications, IPAWS, and other methods, based on the urgency of the event.

OnSolve has developed CodeRED, a state-of-the-art emergency notification service designed specifically for local public safety personnel. The system is capable of alerting residents and businesses about time-sensitive information, emergencies, and urgent notifications through various channels.

CodeRED can reach millions of individuals in minutes, ensuring rapid dissemination of information such as evacuation notices, missing persons alerts, inclement weather advisories, and more. The system is precise enough to geotarget residents within an exact area of impact, ensuring only those affected by the situation are notified.

Residents should not assume that their information is already in the system or up-to-date. To register online, visit their website and look for the link for the CodeRED Community Notification Enrollment page.

Alerts that can be received through CodeRED include chemical spills, HAZMAT incidents, viral outbreaks, evacuation notices, missing persons alerts, boil water notices, power outages, severe weather advisories, and police activity updates.

If a CodeRED phone call is received, residents are advised to listen carefully to the entire message. They can repeat the message by pressing any key. Do not call 911 for further information unless directed to do so, or if immediate aid from the police or fire department is needed.

If a CodeRED phone call is missed, the system will leave a message on your answering machine or voicemail. If you do not have an answering machine, the system will attempt to call again after several minutes have passed. If your phone line is busy, CodeRED will try two more times to connect.

A CodeRED message will have the caller ID # 866-419-5000 for emergencies and caller ID # 855-969-4636 for non-emergencies. Your city/county also has the option of customizing their phone number to be local.

For those who have forgotten their login information, please reach out to client support at (866) 939-0911 (Monday-Friday 8:00 a.m.-7:00 p.m.) or email crsupport@onsolve.com.

Creating an account will allow you to log back in and update your contact information if it changes. Using a single sign-on account makes it even easier by connecting your Google, Facebook, or Twitter account credentials.

To customize the types of alerts you want to receive within the mobile app, open the mobile app and hit “settings” in the top-right corner. From this page, click “select alert types,” and from here you can review each category of alerts and de-select any types you don’t want to receive.

The CodeRED Mobile Alert App is available on Google Play or the Apple Store. This app allows you to customize the types of alerts you would like to receive, alert radius, sounds, and more.

For a Demo: CodeRED Overview on Vimeo

To sign up for the DeWitt County CodeRED click on the link below:

Community Notification Enrollment (coderedweb.com)

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